Terms & Conditions

Overview

This website is operated by Wellness Universe. Throughout the site, the terms “we”, “us”, and “our” refer to Wellness Universe. By accessing or using this website, including all information, tools, and services available, you agree to be bound by these Terms & Conditions, along with any policies referenced herein.

If you do not agree to all terms and conditions stated here, you may not access the website or use any services.

Our Services

Wellness Universe provides health, wellness, and condition-support services (“Services”), including but not limited to structured wellness programs, nutrition guidance, and lifestyle consultations. All Services are subject to these Terms & Conditions unless otherwise stated.

Wellness Programs

We offer various wellness and condition-focused programs (“Programs”), details of which are available on our website.

Expressing interest or clicking “Enroll” does not guarantee enrollment.
Enrollment is confirmed only after direct communication and mutual agreement.
We reserve the right to accept or decline enrollment at our discretion.

Consultancy Services

We provide consultation services through qualified nutrition and wellness professionals.

Consultations are available only by prior appointment.
Appointment confirmation is provided via website notification, phone, or electronic communication.
Consultation durations are indicative and may vary.
We reserve the right to reschedule or cancel appointments when required.
Consultation fees, once paid, are non-refundable and non-transferable.

User Obligations

By using this website and its services, you agree that:

You will provide accurate, complete, and truthful information.
You are responsible for your use of the website and services.
Website content is for personal informational use only and may not be reproduced or misused.
You will not use the website or services for unlawful or unauthorised purposes.
Any reliance on information provided is at your own discretion and risk.

Accuracy of Information

Content on this website is provided for general information purposes only and may not always be current or complete. Wellness Universe does not guarantee the accuracy, reliability, or completeness of website content and reserves the right to update or modify content at any time without notice.

Information on this website should not be treated as professional medical advice.

Modifications to Services and Pricing

We reserve the right to modify, suspend, or discontinue any Service or Program at any time without prior notice. Pricing, availability, and program structure may change at our discretion.

Feedback and Program Monitoring

You may be requested to provide feedback or progress updates during or after participation in a Program.

Feedback is considered an essential part of service delivery.
Failure to provide feedback may be treated as acceptance of program performance.
Feedback must be accurate and truthful.

Billing and Account Information

You agree to provide current, complete, and accurate information for all bookings and payments. We are not responsible for issues arising from incorrect information provided by you.

Intellectual Property

All content on this website, including text, graphics, images, logos, and design elements, is the property of Wellness Universe or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit website content without prior written permission.

Disclaimer of Warranties & Limitation of Liability

Services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free service.

To the maximum extent permitted by law, Wellness Universe shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website or services.

Medical Disclaimer

Wellness Universe is not a medical organisation.
Services do not replace professional medical diagnosis or treatment.
Any guidance provided is informational and educational in nature.
Users must consult a qualified medical professional before making health decisions.
Program outcomes depend on individual adherence and response.
We do not claim to cure, diagnose, or treat diseases.
If discomfort, side effects, or adverse reactions occur, discontinue immediately and consult a doctor.

Indemnification

You agree to indemnify and hold harmless Wellness Universe, its team, and affiliates from any claims arising from your use of the website or breach of these Terms & Conditions.

Termination

We reserve the right to suspend or terminate access to the website or services at any time without notice if these Terms & Conditions are violated.

Program & Payment Terms

Program fees are payable in advance.
Programs are non-transferable.
Payments are non-refundable except where legally required.
Refunds, if any, are subject to payment gateway policies.

Electronic Communications

By using the website, you consent to receive communications electronically. We are not responsible for delays or failures caused by internet or technical issues.

Governing Law

These Terms & Conditions are governed by the laws of India. Courts in Mumbai, Maharashtra, shall have exclusive jurisdiction.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of updated terms.

Contact Information

For questions regarding these Terms & Conditions, contact us via the website’s contact page.