Personal Information

Wellness Universe may collect personal and health-related information such as your name, contact number, email address, age, height, weight, address, and other relevant details required to provide our services. We collect only the information necessary to deliver, manage, or improve our services. All personal information shared with us is treated as confidential and handled with care.

How We Collect Information

We collect information by fair and lawful means, with your knowledge and consent. You are informed about why the information is being collected and how it will be used. You may choose not to provide certain information; however, this may limit our ability to deliver specific services to you.

Cookies

Cookies are small data files stored on your device that help us understand how visitors interact with our website and improve user experience. We may use cookies to analyse site usage, remember preferences, and optimise functionality.

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect the availability or performance of certain features of the website. This policy does not cover cookies used by third-party services integrated into our website.

Security of Information

The security of your personal data is important to us. We implement reasonable and industry-accepted measures to protect personal information from unauthorised access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

Payments

We use Razorpay as our payment gateway for processing transactions. Wellness Universe and Razorpay do not store your card details on their servers. Payment information is encrypted and processed in compliance with the Payment Card Industry Data Security Standard (PCI-DSS).

Transaction data is used only for completing payments and is not stored beyond what is necessary. Razorpay complies with PCI-DSS standards governed by the PCI Security Standards Council, supported by major card brands such as Visa, MasterCard, American Express, and Discover. For more information, you may refer to Razorpay’s terms and privacy policy on their official website.

Your Rights and Responsibilities

You have the right to:

• Know what personal information we collect and how it is used

• Request access to, correction of, or deletion of your personal information

• Withdraw consent for data usage, subject to service limitations

You are responsible for providing accurate and up-to-date information to ensure effective service delivery.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on this page. We encourage you to review this policy periodically. If significant changes are made, we will notify users through the website.

In the event of a merger, acquisition, or transfer of ownership, your information may be transferred to the new entity to continue providing services.

Questions and Contact Information

If you wish to access, update, correct, or delete your personal information, raise a concern, or request further details about this Privacy Policy, you may contact us through the website’s contact section.

You may also reach out via email at:
dsouza.sunny@yahoo.com

Feel free to contact Wellness Universe with any questions or concerns regarding how your personal information is handled.